.support-work{max-width:1200px;margin:auto;color:var(--uk-ink,#103f54)}.support-work h1{margin:0 0 .6rem}.support-work header p{max-width:760px;line-height:1.6}.support-create{background:#edf8f4;border:1px solid #c4ded6;border-radius:16px;padding:18px;margin:24px 0}.support-create summary{display:inline-flex;cursor:pointer}.support-create form{margin-top:20px;max-width:700px}.support-work label{display:grid;gap:8px;font-weight:600;margin:12px 0}.support-work textarea,.support-work select{font:inherit;color:inherit;border:1px solid #a9c7c3;border-radius:9px;background:#fff;padding:12px;max-width:100%;min-width:0;width:100%;box-sizing:border-box}.support-work textarea{resize:vertical}.support-toolbar{display:flex;align-items:end;gap:14px;margin:24px 0}.support-toolbar label{min-width:220px;margin:0}.support-columns{display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:22px;align-items:start}.support-list-panel,.support-thread{border:1px solid #d3e3e5;border-radius:16px;padding:20px;min-width:0;background:white}.support-ticket{display:grid;width:100%;text-align:left;gap:7px;font:inherit;color:inherit;padding:15px;margin:0 0 10px;border:1px solid #d5e5e2;border-radius:11px;background:#f7fbfa;cursor:pointer}.support-ticket[aria-current=true]{border-color:#007265;background:#e1f3ec}.support-ticket small{font-size:.8rem;line-height:1.5}.support-thread h2{font-size:1.25rem;margin:0 0 10px}.support-original,.support-event p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}.support-original{padding:16px;background:#f5f8fa;border-radius:12px}.support-events{list-style:none;padding:0;margin:20px 0}.support-event{border-left:3px solid #c6ded6;padding:10px 15px;margin:12px 0;background:#f5fbf8;border-radius:0 10px 10px 0}.support-event[data-staff=true]{background:#eef3fb;border-color:#a8bdda}.support-event small{display:block;line-height:1.6}.support-event p{margin:8px 0 0}.support-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:end}.support-actions label{flex:1;min-width:150px;margin:0}.support-thread form{margin-top:24px}.support-work [data-support-status][data-error=true]{color:#9e273e}.support-work [data-support-check]{margin-bottom:18px}.support-work button:disabled{opacity:.55;cursor:wait}.adx-login{max-width:640px;margin:7vh auto;padding:34px;border:1px solid #d3e3e5;border-radius:20px;background:white}.adx-brand{display:flex;gap:12px;align-items:center;font-size:1.3rem;font-weight:700}.adx-brand img{width:45px;height:45px}.adx-login h1{font-size:1.7rem;margin-top:28px}.adx-login p{line-height:1.65}.adx-device{display:none}.adx-layout .uk-sidebar{display:flex}.adx-layout .uk-workspace{min-width:0}.adx-layout .uk-topbar{gap:12px}.adx-layout .uk-topbar .uk-button{margin-left:auto}.adx-layout .uk-main{padding-bottom:35px}.adx-layout .uk-sidebar-footer{line-height:1.5}
@media(max-width:900px){.support-columns{grid-template-columns:1fr}.support-list-panel [data-support-list]{max-height:320px;overflow:auto}.adx-device{display:block;padding:12px;background:#fff3d7;border-radius:10px}.adx-layout .uk-sidebar{display:none}.adx-layout .uk-workspace{margin-left:0}.adx-layout .uk-topbar{display:flex}.adx-login{margin:24px 14px;padding:24px}.support-toolbar{flex-wrap:wrap}.support-toolbar label{flex:1}.support-thread,.support-list-panel{padding:16px}.support-actions .uk-button{width:100%}}

.adx-layout .uk-brand-image{width:45px;height:45px;max-width:45px;flex:none}

/* Full-width inbox above an independent chat; unchanged nodes keep their state. */
.support-columns{grid-template-columns:minmax(0,1fr);gap:20px}
.support-list-panel [data-support-list]{max-height:none;overflow:visible}
.support-inbox-group+.support-inbox-group{margin-top:24px}
.support-inbox-group h3{font-size:1rem;margin:0 0 12px}
.support-ticket{grid-template-columns:minmax(0,1fr) auto;align-items:center}
.support-ticket strong{grid-column:1}.support-ticket small{grid-column:1}.support-ticket .support-ticket-badge{grid-column:2;grid-row:1/4;padding:6px 10px;background:#e6f2ef;border-radius:20px;font-size:.8rem}
.support-thread [data-chat-heading]{display:flex;flex-wrap:wrap;align-items:center;gap:12px;justify-content:space-between}.support-thread [data-chat-heading] h2{margin:0}
.support-chat-log{max-height:460px;min-height:120px;overflow:auto;overscroll-behavior:contain;padding:12px 4px;scroll-behavior:auto}
.support-events{display:flex;flex-direction:column;gap:12px;margin:0;padding:0}
.support-event{box-sizing:border-box;max-width:85%;border:0;border-radius:15px 15px 15px 3px;padding:12px 15px;margin:0;background:#eef4f6;align-self:flex-start;min-width:0}
.support-event[data-mine=true]{align-self:flex-end;border-radius:15px 15px 3px 15px;background:#dff1ea}
.support-event[data-system=true]{align-self:center;text-align:center;background:transparent;color:#527078;font-size:.85rem;padding:5px 10px}
.support-event small{font-size:.75rem}.support-event strong{font-size:.85rem}.support-event p{margin:4px 0 0}
.support-thread form.support-composer{display:flex;gap:10px;align-items:end;margin:14px 0 0}.support-composer label{flex:1;margin:0;min-width:0}.support-composer textarea{min-height:74px;max-height:220px;padding:10px 12px}.support-composer button{min-height:48px;flex:none}
.support-actions{border-top:1px solid #e0eae7;padding-top:14px;margin-top:16px}.support-actions label{max-width:260px}
.support-work [data-support-live]{font-size:.85rem;color:#527078;min-height:1.5em}.support-group-more{margin-top:8px}
@media(max-width:600px){.support-ticket{grid-template-columns:minmax(0,1fr)}.support-ticket .support-ticket-badge{grid-column:1;grid-row:auto;justify-self:start}.support-event{max-width:94%}.support-thread form.support-composer{flex-wrap:wrap}.support-composer label{flex-basis:100%}.support-composer button{margin-left:auto}.support-chat-log{max-height:55vh}}

.support-inbox-group>div{max-height:360px;overflow:auto;overscroll-behavior:contain;padding:2px 3px 2px 0}.support-work[data-refreshing=true] [data-support-live]{opacity:.7}

/* Four compact counters share one filtered inbox; chat remains below. */
.support-counts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:16px 0}
.support-count{display:flex;flex-direction:column;gap:6px;align-items:flex-start;justify-content:center;min-height:88px;border:1px solid #d3e3e5;border-radius:12px;background:#fff;color:inherit;padding:14px 16px;font:inherit;text-align:left;cursor:pointer}
.support-count span{font-size:.9rem;overflow-wrap:anywhere}.support-count strong{font-size:1.7rem;line-height:1.1}
.support-count[aria-pressed=true]{border-color:#007265;background:#e1f3ec;box-shadow:inset 0 0 0 1px #007265}
.support-count:focus-visible{outline:3px solid #d89008;outline-offset:3px}
.support-work[data-admin=true] .support-toolbar{margin:12px 0 4px;justify-content:flex-end}
.support-work[data-admin=true] header p{margin:4px 0 10px}.support-work[data-admin=true] [data-support-live]{margin:4px 0}
.support-work [data-support-status]:empty{display:none}.support-work[data-admin=true] .support-list-panel{padding:12px}
.support-work[data-admin=true] .support-ticket{padding:10px 12px;gap:3px;margin-bottom:6px}
.support-work[data-admin=true] .support-ticket:last-child{margin-bottom:0}.support-work[data-admin=true] .support-empty{margin:8px}
.support-work[data-admin=true] .support-inbox-group>div{max-height:320px}
@media(max-width:600px){.support-counts{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.support-count{padding:12px;min-height:80px}.support-count strong{font-size:1.5rem}}